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Building a Growth Flywheel, Rather than Engine: Product, Media, and Community

How product, media and community reinforce each other to compound acquisition, unlike a linear growth engine

Sophie Buonassisi · GTMfund

Published September 6, 2024
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What you’ll learn

The speaker contrasts a linear growth engine with a flywheel that compounds through mutually reinforcing product, media, and community efforts. The session explains how this approach can create more sustainable acquisition and customer value.

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Key moments

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Compounding growth over linear inputs

“different parts of the business reinforcing each other and so once it's set in motion it has this compounding growth effect and a much more sustainable growth impact so it's self-reinforcing and sustainable versus a growth engine that is linear and predictable it's momentum driven versus more input driven and it has a compounding effect versus more of a direct”

Community as a business pillar

“Community to support their professional goals in SAS companies that can be you know prospects in your funnel that can be customers and for us it also serves as a revenue source for community events and last but certainly not least is community it supports our product product by providing built-in goto Market support for portfolio companies on the media side it helps by providing insight and expertise to share through that content and support the”

Growth baked into the business

“other so with a flywheel growth is baked in not bolted on there's a few key benefits to doing so and thinking about this at a very early stage while you're building number one is efficient growth so building a flywheel can help reduce your ca in the long run as it creates more sustainable organic channels it also just helps you overall do more with less I know it sounds”

Long-standing customer relationships

“relationships so because we've got these long-standing deep rooted connections it does help in the long run for contributing to higher customer lifetime value in addition to any kind of top of funnel acquisition so any kind of pillars of the business any growth strategies the way we recommend always thinking about it and looking about it is are you compounding momentum or are you”

Compare a flywheel with an engine

“Growth Flywheel vs. Growth Engine FLYWHEEL ENGINE”

Map the growth flywheel

“Our Growth Flywheel Community Fund Industry landscape visibility to share insight around etc. Media Brings LPs together etc.”

Bake growth into the business

“Growth is baked in, not bolted on With a flywheel…”

Build deeper relationships

“#3 - Builds Deeper Relationships Focus on fostering relationships through media and community creates deeper connections, which helps contribute to higher customer LTV, in addition to top of funnel acquisition. Benefits of building a flywheel”

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About the speaker
Sophie Buonassisi

Sophie Buonassisi

VP, Marketing · GTMfund

VP of Marketing at GTMfund, specializing in venture capital investments for B2B SaaS companies.

Company revenue
$20M

Slide by slide

Each slide with a short explanation of what it shows. Open the slide text for its exact wording.

16 passages

Growth flywheel versus engine

  1. Slide text

    SaaSOpen, September 2024 Building a Growth Flywheel vs. Engine: Product, Media, and Community Sophie Buonassisi VP of Marketing, GTMfund & GTMnow

  2. Three parts of the talk

    The talk moves from comparing flywheels and engines to a worked example, then to the flywheel’s benefits.

    Slide text

    Over the next 20 minutes I’m going to show you PART 1 Flywheel vs. Engine Breakdown of a Flywheel Example 3 Key Benefits of Building a Flywheel PART 2 PART 3

Contrasting flywheels and engines

  1. Flywheel versus engine

    A flywheel is represented as a reinforcing loop, while an engine is shown as a set of connected mechanisms. The visual sets up two different models for how growth is produced.

    Slide text

    Growth Flywheel vs. Growth Engine FLYWHEEL ENGINE

  2. Compounding versus linear growth

    A flywheel builds momentum as each activity feeds the next and can require less effort over time. An engine follows sequential steps and needs continued inputs to keep producing growth.

    Slide text

    Growth Flywheel vs. Growth Engine Growth Flywheel Growth Engine Self-Reinforcing and Sustainable: - One part of the system builds momentum that feeds back into itself, requiring less effort over time. - Once it's in motion, it generates compounding effects, where growth accelerates naturally as each part feeds into the next. - More fluid in nature. Linear and Predictable: - Typically linear and focuses on a series of steps that drive growth. - Each step leads to the next in a structured way, often requiring constant fuel (resources, marketing, sales, etc.) to keep running. - More mechanical in nature, like an engine that runs only as long as you keep feeding it. Momentum-Driven: - Focuses on building momentum. Over time, as more interactions occur, the flywheel gains energy and requires less direct input to keep spinning. Input-Driven: - Heavily reliant on continuous input (such as ad spend, lead generation, etc.) to produce growth. Once you stop the input, growth slows down or stops. Compounding Effect: - Produces a compounding effect, where efforts in one area boost other parts without a direct increase in resources. Each action adds to the system’s overall momentum. Direct Effort: - Tends to involve direct efforts like marketing campaigns, sales outreach, and paid ads. While effective, these methods require ongoing, often increasing investment and focus to maintain or grow the output.

  3. Fund, media, community loop

    Fund, media, and community are arranged in a circular loop, suggesting each part reinforces the others.

    Slide text

    Our Growth Flywheel

Mapping the growth flywheel

  1. Fund supports media and community

    The fund gives media industry visibility and insight to share, and brings limited partners together through community.

    Slide text

    Our Growth Flywheel Community Fund Industry landscape visibility to share insight around etc. Media Brings LPs together etc.

  2. Media supports fund and community

    Media increases brand visibility, distributes portfolio company work, and gives community members a platform for thought leadership and events.

    Slide text

    Our Growth Flywheel Community Media Increases brand visibility Provides meaningful distribution for our portfolio companies Revenue source for portfolio company programs Fund Amplify the thought leadership of GTM LPs to support their professional goals Revenue source for community events

  3. Community supports fund and media

    Community gives portfolio companies go-to-market support, while media receives insight and expertise to share as content.

    Slide text

    Our Growth Flywheel Media Community GTM support for portfolio companies Fund Insight and expertise to share through content Distribution for content

  4. Flywheel in motion

    A fund, media, and community cycle is shown as a simple loop, emphasizing that the three parts work together.

Baking growth into the business

  1. Growth is built into the system

    A flywheel makes growth part of how the business operates, with momentum compounding across its connected parts.

    Slide text

    Growth is baked in, not bolted on With a flywheel…

  2. Flywheels can make growth efficient

    Product, media, and community can reinforce one another to support sustainable organic growth and reduce reliance on more expensive acquisition channels.

    Slide text

    #1 - Efficient Growth Different parts of the business—media, community, and product—create sustainable, organic growth. Reduce reliance on more expensive acquisition channels and shift to a model where growth accelerates naturally through product improvements, community engagement, and media amplification. Benefits of building a flywheel

  3. A differentiated model is harder to copy

    The combined model creates differentiation that competitors may find more challenging to replicate.

    Slide text

    #2 - Creates a Competitive Moat Creates a more differentiated model that becomes more challenging for competitors to replicate. Benefits of building a flywheel

Building deeper relationships

  1. Relationships deepen customer value

    Media and community create deeper connections, which the slide links to higher customer lifetime value as well as top-of-funnel acquisition.

    Slide text

    #3 - Builds Deeper Relationships Focus on fostering relationships through media and community creates deeper connections, which helps contribute to higher customer LTV, in addition to top of funnel acquisition. Benefits of building a flywheel

  2. Choose compounding momentum

    The closing question asks whether growth is compounding through a flywheel or depends on continually adding fuel.

    Slide text

    Are you compounding momentum or constantly feeding the fire?

  3. Three lessons from the talk

    The recap covers the flywheel and engine distinction, an example built from fund, media, and community, and benefits in efficient growth, differentiation, and relationships.

    Slide text

    Over the last 20 minutes, I showed you: PART 1 Key differentiation between a growth flywheel and a growth engine PART 2 PART 3 A real example of a flywheel (ours!) - the breakdown 3 key benefits of a flywheel Efficient growth Competitive moat Strong long-term relationships

  4. Thank you from Sophie Buonassisi

    The speaker closes with a thank-you and invites the audience to get in touch.

    Slide text

    SaaSOpen, September 2024 Thank you! [redacted email] Sophie Buonassisi VP of Marketing, GTMfund