Director of Customer Success Salary Benchmarks

Comprehensive compensation data for Director of Customer Successs at SaaS companies. Based on real salary information from 300+ companies.

Average Base Salary

$116,243

Salaries Analyzed

176

Typical Range

$90,000–$142,000

SaaS salary benchmarks

SaaS compensation benchmarks

B2B SaaS pay benchmarks

Salary ranges (P25–P75)

Benchmarks are derived from an anonymized dataset.
Pay is annualized to make hourly/monthly and salaried compensation comparable.

Director of Customer Success Salary Overview

$69,593

Bottom 25% Average

Early-stage startups

$115,128

Middle 50% Average

Growth companies

$157,877

Top 25% Average

Late-stage/public companies

Director of Customer Successs at SaaS companies earn an average of $116,243, with typical salaries ranging from $90,000 to $142,000. Based on 176 real salary data points from SaaS companies.

Detailed Director of Customer Success Compensation Breakdown

Percentile Band	Average Base Salary	# of salaries
Top 25%	$157,877	44 salaries
Middle 50%	$115,128	95 salaries
Bottom 25%	$69,593	37 salaries

What Drives Higher Director of Customer Success Pay?

Years of experience and proven track record
Company stage and funding (later stage typically pays more)
Technical expertise and specialization
Location and remote work policies

Director of Customer Success Compensation Structure

Base salary is primary component
Equity grants common at growth-stage companies
Performance bonuses typically 10-20% of base
Benefits packages vary by company stage

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