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How I Operationalize AI in 60 Days: 5 Strategic Moves for SaaS Leaders to Double Sales and Cultivate a Thriving Culture

Tie AI to one retention or growth metric, then implement, train the team, and apply it to RevOps

Ryan Staley · Whale Boss

Published September 6, 2024
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What you’ll learn

The talk proposes a focused, staged approach to operationalizing AI in a SaaS organization. It connects AI work to a specific retention or growth metric, then covers implementation, team adoption, shared practices, and RevOps use cases.

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Focus AI on a single metric

“really focus on churn let's go into customer retention and then as you see all the way to the right it could be on customer turn rate Revenue turn rate or product usage frequency and you could build AI workflows to support that specific area to really move the needle the biggest thing I want to encourage here though is because you could do everything with AI what I'm finding is people will do nothing with AI so this focus is the most critical tip of the spear when you're attacking this all right the other step and this how many metrics people do we have in here how”

Implement, train, and transform

“looking at a team of 40 okay that's pretty impactful when you look at it right okay so now I'm going to move on to section two I'm going to talk about the Implement train and transition or transform I should say because this is really critical so now that we have the focus the next thing that we're going to do is really look at how it's different and is set expect ations and this is one of the areas where I see it wrong um how many people think that how should I say this uh let's just put consumer I'll was just say consumers generally speaking have a um High”

Centralize team AI practices

“that are using it and 90% of the team that aren't and you have somebody who's amazing at doing these things and creating Innovations but they're not being leveraged across the team okay so you want to have it in a centralized repository the next is iterative prompting does anybody know what I mean by iterative prompting at all it's literally one of my favorit okay so we got some AI savy folks in the front row Kyle knows it too he's he's he's raising his hand over there so all it is and this is one of the super coolest functions within chat gbt you have an output you highlight it there's a little”

Apply AI to revenue operations

“staff revops person in here nobody okay Rev Ops Revenue operations okay usually for bigger companies if you have the teams package in chat gbt you could effectively mimic a full-time revops person and basically these were some of the insights that we created where basically able to close rates by 40% improve it increase deal size from 21k to 91k in the situation and attack the Enterprise segment we all did this by”

Prioritize the AI workforce

“AI Workforce Prioritization Outcome Time”

Implement, train, and transform

“Alien SAAS Avoid the Mistake 95% Make New Normal Let’s Move to Section 2 I’m going to show you Implement Train Transform”

Prepare for the new normal in sales

“The New Normal-Sales”

Create revenue innovation with AI

“AI Revenue Innovation Process Initiative to an Unfair Advantage”

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About the speaker
Ryan Staley

Ryan Staley

CEO & Founder · Whale Boss

Ryan has built revenue machines from 0 for multiple exits. He has won 18 President’s clubs awards |$150M+ in Revenue | (35) $500,000+ Deals; He has interviewed over 200 Tech CEOs and taught 800+ Revenue leaders Enterprise Sales. Finally, he is currently building the Top resource for AI business growth

Company revenue
$30M

Slide text

Find a passage in the slides and open the original deck.

25 passages

Operationalizing AI for SaaS leaders

  1. SaaSOpen, September 2024 How I Operationalize AI in 60 Days: 3 Strategic Moves for SAAS Leaders to Double Sales Ryan Staley CEO & Founder, Whale Boss

  2. Over the next 20 minutes I’m going to show you Integrate ROI in AI Metrics over mistakes Scale without hiring Activate Innovate Implement Train Transform Collaborate Celebrate Elevate

  3. About Me Founder of Whale Boss, an AI Sales & Marketing Consulting/Transformation company Founder of the Scale Up Show, Top 1% Global Podcast I provide Chief AI Officer Advisory services for human capital My Results 0-$30M without funding, marketing or SDRs with only 4 Sales people Identified and implemented over 500 AI use cases (internally and externally) Taught over 800 CROs and Consulted over 40 Technology companies Voted as a TOP global AI thought leader, Linkedin TOP AI Voice, and Recognized by Gartner My Company and Results

  4. Company Implementations

Prioritizing the AI workforce

  1. AI Workforce Prioritization Outcome Time

  2. CRO KPIs

  3. Metrics Over Mistakes

  4. Scaling Your Team Without Hiring

  5. Scaling Your Team Without Hiring

Implementing, training, and transforming

  1. Alien SAAS Avoid the Mistake 95% Make New Normal Let’s Move to Section 2 I’m going to show you Implement Train Transform

  2. Alien SAAS Expectation to Outcomes

  3. The Future of Sales

  4. Example Task Use Cases

  5. Avoid the Mistakes that 95% Make

The new normal for sales

  1. The New Normal-Sales

  2. The New Normal-Sales

  3. The New Normal-GTM Leverage

  4. Use Case Transformation Cultural Celebration Skill & Emotional Magnification Let’s Move to Section 3 I’m going to show you Collaborate Celebrate Elevate

  5. AI Revenue Innovation Process Idea to Activation

AI revenue innovation

  1. AI Revenue Innovation Process Initiative to an Unfair Advantage

  2. AI Revenue Innovation Process Idea to Activation Initiative to an Unfair Advantage

  3. WINS from This Process

  4. Over the last 20 minutes, I showed you: With Real Examples Integrate ROI in AI Metrics over mistakes Scale without hiring Activate Innovate Implement Train Transform Collaborate Celebrate Elevate

  5. SAAS Open Gift Free Gift 5 AI Strategies to outperform 99% of Sales Leaders that no one is talking about Email me: [redacted email]

  6. SaaSOpen, September 2024 Thank you! [redacted email] Ryan Staley CEO & Founder, Whale Boss