Focus AI on a single metric
“really focus on churn let's go into customer retention and then as you see all the way to the right it could be on customer turn rate Revenue turn rate or product usage frequency and you could build AI workflows to support that specific area to really move the needle the biggest thing I want to encourage here though is because you could do everything with AI what I'm finding is people will do nothing with AI so this focus is the most critical tip of the spear when you're attacking this all right the other step and this how many metrics people do we have in here how”