Customer Support Manager Salary Benchmarks

Comprehensive compensation data for Customer Support Managers at SaaS companies. Based on real salary information from 300+ companies.

Average Base Salary

$79,383

Salaries Analyzed

Typical Range

$71,703–$91,000

SaaS salary benchmarks

SaaS compensation benchmarks

B2B SaaS pay benchmarks

Salary ranges (P25–P75)

Benchmarks are derived from an anonymized dataset.
Pay is annualized to make hourly/monthly and salaried compensation comparable.

Customer Support Manager Salary Overview

$56,965

Bottom 25% Average

Early-stage startups

$77,769

Middle 50% Average

Growth companies

$100,788

Top 25% Average

Late-stage/public companies

Customer Support Managers at SaaS companies earn an average of $79,383, with typical salaries ranging from $71,703 to $91,000. Based on 62 real salary data points from SaaS companies.

Detailed Customer Support Manager Compensation Breakdown

Percentile Band	Average Base Salary	# of salaries
Top 25%	$100,788	17 salaries
Middle 50%	$77,769	31 salaries
Bottom 25%	$56,965	14 salaries

What Drives Higher Customer Support Manager Pay?

Years of experience and proven track record
Company stage and funding (later stage typically pays more)
Technical expertise and specialization
Location and remote work policies

Customer Support Manager Compensation Structure

Base salary is primary component
Equity grants common at growth-stage companies
Performance bonuses typically 10-20% of base
Benefits packages vary by company stage

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