Overview
Customer Support Representative Salary Overview
- Bottom 25% Average
$11
Early-stage startups
- Middle 50% Average
$10,228
Growth companies
- Top 25% Average
$38,250
Late-stage/public companies
Customer Support Representatives at SaaS companies earn an average of $16,045, with typical salaries ranging from $2,629 to $25,315. Based on 14 real salary data points from SaaS companies.
Quartile bands
Detailed Customer Support Representative Compensation Breakdown
Top 25%
$38,250
4 salaries
Middle 50%
$10,228
7 salaries
Bottom 25%
$11
3 salaries
Percentile Band | Average Base Salary | # of salaries |
|---|---|---|
| Top 25% | $38,250 | 4 salaries |
| Middle 50% | $10,228 | 7 salaries |
| Bottom 25% | $11 | 3 salaries |
Key insights
What Drives Higher Customer Support Representative Pay?
Years of experience and proven track record
Company stage and funding (later stage typically pays more)
Technical expertise and specialization
Location and remote work policies
Customer Support Representative Compensation Structure
Base salary is primary component
Equity grants common at growth-stage companies
Performance bonuses typically 10-20% of base
Benefits packages vary by company stage
Keep exploring
Related Salary Benchmarks
Staff Software Engineer$170K – $211KPresident$100K – $235KVice President of Product$146K – $200KVice President of Engineering$150K – $205KHead of Product$150K – $200KChief Revenue Officer$100K – $225K
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