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Building Culture, Processes, and Accountability as Remote Team

... 9 Ideas / Systems that have worked for us

Patrick Shaw · RapidFunnel

Published September 1, 2022
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About this resource

Patrick Shaw, Founder and CEO of Rapidfunnel shares how Building Culture is an easy path to Success:

- 9 Ideas / Systems and Processes that have worked for us.

- Raising capital without giving up Equity

- Why and What bootstrapped means to us.

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What you’ll learn

Patrick Shaw explains how RapidFunnel built a remote operating culture through shared learning, recurring collaboration, personal accountability, recognition, and trust in capable people.

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Key moments

Find the ideas you need and go straight to the source.

Define the company culture

“all have our strengths and weaknesses we all lean to those things so I'm going to talk about things that are strengths for us you know I've got plenty of weaknesses and I'm coming here to try to figure out what those are but what we've done whoops what we've done is just so you have a little bit of backstory and I'm going to move really fast and basically talk to you about the the big things that I think we did really really well as a company um and so this is our our growth track I just went to last year's revenues which”
Watch at 01:54

Make collaboration recurring

“systems or processes when it comes to a healthy organization that really really matter and and there are there are links um I guess on Nathan's drive for every single one of these things and I think it would save a lot of people a lot of time like to see exactly what the spreadsheet is or what we built in that respect um so one was we we built this Charter and house rules spent a lot of time on it and it specifically geared around a”
Watch at 06:45

Practice weekly accountability

“dude it's so powerful I mean I I really don't know how we would have built the business so I'm reading all this stuff about gazelles and you know different methodologies and 4dx and you know all the SAS principles um out of the valley and all that about how to build a SAS business and I've got all these different sheets that I'm trying to build culture and create processes and systems and then a buddy gives me Gino wickman's book traction”
Watch at 11:05

Recognize the team

“and then I've got ideas it's not Brenda it's Bridget darn it Bridget but Bridget like I was super helpful talking about like her talk on profit I mean we've got it we've got to focus more on profit we focus on growth and so I spend all the money all the time right instead of focusing on on profit but we're gonna so we're gonna adjust this a little bit but we have an intranet and in the back of the internet they can go”
Watch at 15:20

Let good people lead

“uh raising Capital I'll just tell you I have one minute so raising capital is we I went back to the group and I basically told my friend Tom I'm like look your valuation's about 6 million and and I said it very politely and thoughtfully and all that but yeah y'all haven't done squat for this for this group that Yen done squat six million dollars if you invest a million dollars I'm not going to give you any Equity then then”
Watch at 19:58

Culture, collaboration, and communication

“CCC - Calls. Culture, Collaboration, Communication All Hands On Deck List - CCC - Collaboration, Culture and Communication - Latka - Google Sheets”
Read slide 7

Innovation on the fringes

“Rocks - Innovation on the Fringes The power of innovation on the fringes Serves many purposes Develop your skills. It forces you to execute. 10% Show your creativity. Shine to the leadership. Send a message. Sometimes you create them and sometimes we need your help. Forces you to think about how you can create value and be aligned to our purpose, goals and team goals. This is not extra work. It's what we do at RapidFunnel. How we identify people to advance in the company. “Actions speak so loudly I cannot hear what you’re saying””
Read slide 10

RapidShares bonus program

“Bonus Program Bonuses and RapidShares RapidShares are a bonus program where the team members benefit from the growth of the company. The value of a share is calculated by doubling the last 12 months of revenue and dividing by the total actual shares outstanding. Team members can track their shares via intranet portal and cash out their shares when personal needs arise.”
Read slide 13

RapidVision yearly meeting

“RapidVision - Yearly Meeting -Version 40% work 60% fun Team that plays together Stays together”
Read slide 17

Capital without equity

“1 Million = No Payback / No Equity Assumption: No one will give cash without equity or a payback! We offered 10% for no equity We received 300K for 20% We got no additional support over 6 years. Then we made a compelling argument why we could double their valuation in half the time.”
Read slide 22

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  • Building Culture, Processes, and Accountability as Remote Team - Slide Deck

About the speaker
Patrick Shaw

Patrick Shaw

CEO · RapidFunnel

LinkedIn

Patrick Shaw has spent the majority of his professional life in the Network Marketing Field, mostly with one company. His story is like so many others in the industry... he was seven years out of college, broke and desperately looking for a way to find real freedom. Network Marketing provided that freedom.

Company revenue
$1.8M
Team size
40

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Slide text

Find a passage in the slides and open the original deck.

25 passages

Remote culture and accountability

  1. Slide 1Open deck

    Patrick Shaw Founder, CEO of Rapidfunnel Founder500, Sept 2022 Culture, Processes and Accountability … As Remote Team

  2. Slide 2Open deck

    RapidFunnel Revenue Growth

  3. Slide 3Open deck

    Corporate Headquarters (aka Whole Foods, AirBNB’s, Resorts)

  4. Slide 4Open deck

    Driving the Natural Behaviors in Relationship Based Sales Organizations Advertising Agency in The Palm of Their Hand Share content with prospects one-to-one

The culture agenda

  1. Slide 5Open deck

    Over the next 20 minutes we will talk about how Building Culture is easy path to Success: Building great culture in remote sales organization. HEALTHY ORG AVOID LANDMINE 9 Ideas / Systems and Processes that have worked for us. Good Relationships 2nd Raise = without giving up Equity Founderpath Next 3 jobs of a CEO Hubris: The minute you think you have it all figured out. Why and What bootstrapped means to us. 1 MILLION NO EQUITY

Charter and communication

  1. Slide 6Open deck

    Charter and House Rules Charter and House Rule

  2. Slide 7Open deck

    CCC - Calls. Culture, Collaboration, Communication All Hands On Deck List - CCC - Collaboration, Culture and Communication - Latka - Google Sheets

  3. Slide 8Open deck

    CCC - Calls. Culture, Collaboration, Communication All Hands On Deck List - CCC - Collaboration, Culture and Communication - Latka - Google Sheets

Innovation and advancement

  1. Slide 10Open deck

    Rocks - Innovation on the Fringes The power of innovation on the fringes Serves many purposes Develop your skills. It forces you to execute. 10% Show your creativity. Shine to the leadership. Send a message. Sometimes you create them and sometimes we need your help. Forces you to think about how you can create value and be aligned to our purpose, goals and team goals. This is not extra work. It's what we do at RapidFunnel. How we identify people to advance in the company. “Actions speak so loudly I cannot hear what you’re saying”

  2. Slide 11Open deck

    Rocks - Innovation on the Fringes 10% of people's time. 70 x 3 = 210 Rocks Completed 4th quarter - your rock. How can we serve the organization.

Bonuses and team ownership

  1. Slide 12Open deck

    Bonus Program Bonuses and RapidShares

  2. Slide 13Open deck

    Bonus Program Bonuses and RapidShares RapidShares are a bonus program where the team members benefit from the growth of the company. The value of a share is calculated by doubling the last 12 months of revenue and dividing by the total actual shares outstanding. Team members can track their shares via intranet portal and cash out their shares when personal needs arise.

  3. Slide 14Open deck

    Bamboo/AHOD

  4. Slide 15Open deck

    Bamboo/AHOD Bamboo Newsletter RapidStars Guest Contributor Birthdays Anniversaries Link to an actual call. State of Union / Inspiration Client Testimonials, guest speaker, Bamboo - Our Monthly Newsletter RapidStars - Anniversaries - Babies - Weddings - Contributor AHOD (all hands on deck) 1st Monday Every month Zoom RADAR - Weekly Message from the CEO

Recognition and hiring

  1. Slide 16Open deck

    RapidRoad Review RapidROAD Sample - Recognition, Objectives, Appraisals, and Development

  2. Slide 17Open deck

    RapidVision - Yearly Meeting -Version 40% work 60% fun Team that plays together Stays together

  3. Slide 18Open deck

    Invested in Hiring Better Group Calls - Sell Vision Interviewers Appraisal Document Personality Profile Technical Quiz CEO Interview PS - Help! We are looking for a superstar to Run Outbound Sales Team and Head of Product Development.

  4. Slide 19Open deck

    Invested in Hiring Better Group Calls - Sell Vision Interviewers Appraisal Document Personality Profile Technical Quiz CEO Interview PS - Help! We are looking for a superstar to Run Outbound Sales Team and Head of Product Development.

  5. Slide 20Open deck

    Invested in Hiring Better Group Calls - Sell Vision Interviewers Appraisal Document Personality Profile Technical Quiz CEO Interview PS - Help! We are looking for a superstar to Run Outbound Sales Team and Head of Product Development.

Capital without equity

  1. Slide 21Open deck

    #2 - Raising Capital Without Equity! Gave us 300K for 20% - Sounded Good at the time. How being clueless to the common practices of SaaS can be a good thing. OFFERED 10% WITH NO EQUITY 1 MILLION NO EQUITY FOUNDER PATH NEXT Begin with Purpose, Values, Goals! Gas on the fire once we figure out outbound strategy Not great at SaaS Outbound yet Could use some help here.

  2. Slide 22Open deck

    1 Million = No Payback / No Equity Assumption: No one will give cash without equity or a payback! We offered 10% for no equity We received 300K for 20% We got no additional support over 6 years. Then we made a compelling argument why we could double their valuation in half the time.

  3. Slide 23Open deck

    1 Million = No Payback / No Equity Assumption: No one will give cash without equity or a payback! We offered 10% for no equity We received 300K for 20% We got no additional support over 6 years. Then we made a compelling argument why we could double their valuation in half the time.

CEO responsibilities

  1. Slide 24Open deck

    #3 - Your Job as CEO! Stay Healthy = Culture and Finances Avoid Drama STAY HEALTHY FINANCIALLY AVOID LANDMINES REMEMBERING WHAT REALLY MATTERS Be Prudent Financially. SaaS is full of VC backed Advice - Makes having patience harder. (No VC) - that does not mean we are building a lifestyle biz Quality of life for myself and our team.

  2. Slide 25Open deck

    Over the last 20 minutes: Building great culture in remote sales organization. I showed you HEALTHY ORG AVOID LANDMINE 9 Ideas / Systems and Processes that have worked for us. Good Relationships 2nd Raise = without giving up Equity Founderpath Next 3 jobs of a CEO Hubris: The minute you think you have it all figured out. Why and What bootstrapped means to us. 1 MILLION NO EQUITY

  3. Slide 26Open deck

    September 2022 Patrick Shaw Founder, CEO of Rapidfunnel