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Matt Prados · Review Wave

Published September 1, 2022
About this resource

Matt Prados, Founder of Review Wave, shares:

- How we got our first 100, 1000, and 3000 customers

- Churn and how to address it

- What he’s learned about term sheets and LOIs

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What you’ll learn

Matt Prados presents Review Wave’s client growth, early selling and retention approach, and a funding deck for accelerating an already profitable SMB SaaS business. The deck also covers operating values and donations made by the company.

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Key moments

Find the ideas you need and go straight to the source.

Revenue growth

“Doubled Revenue Each Year, 5 years.”

Customer-growth stages

“Let’s start with Section 1 Sell Idea I’m going to show you FIRST 100 CUST. First 1000 Clients 3000+ Clients Proof of Concept Scale Free Trials Month to month agreements 30 Day Money Back Guarantee Increase Offering Enterprise Clients Idea”

Retention measures

“Let’s Jump in to Section 2 Retain Sales Expectations I’m going to talk about LOGO CHURN REVENUE CHURN NET REVENUE CHURN Quits Cohort Date vs Date White Glove Set Up NPS Downgrades Upgrades”

Funding to accelerate growth

“Funding Will Accelerate Our Growth This funding only allows us to do what we are already doing, but faster”

Review Wave core values

“Review Wave Core Values: We Show Up We L.U.R.N We Handle It We Win We Do Fun”

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About the speaker
Matt Prados

Matt Prados

Founder · Review Wave

Matt Prados is the Founder and CEO of Review Wave, a platform that helps healthcare practitioners gain and retain patients with 24/7 online booking and personalized post-appointment messages. Matt Prados started his career in sales and marketing after dropping out of college. He led as CEO of Chiropractic Traffic for six years while also founding Gotcha Local helping dentists and chiropractors with their sales and marketing.

Company revenue
$13M
Team size
200

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Slide text

Find a passage in the slides and open the original deck.

24 passages

Review Wave growth context

  1. Matt Prados Founder of Review Wave Bootstrapped to $100m+ Valuation Founder500, Sept 2022

  2. Doubled Revenue Each Year, 5 years.

  3. Review Wave Revenue Growth

  4. My Ask…

The client-growth story

  1. 3000 Clients and beyond Over the next 20 minutes: First 100 Clients I’m going to tell you my story SELL CHURN VULTURE CAPITALISTS First 1000 Clients Logo Churn Revenue Churn Net Revenue Churn Cold Emails NDAs and LOIs Turn your head and Cough

  2. Let’s start with Section 1 Sell Idea I’m going to show you FIRST 100 CUST. First 1000 Clients 3000+ Clients Proof of Concept Scale Free Trials Month to month agreements 30 Day Money Back Guarantee Increase Offering Enterprise Clients Idea

  3. Home Office 0-100 Clients

  4. Section 1 Sell Idea I’m going to talk about FIRST 100 CLIENTS FIRST 1000 CLIENTS 3000+ Clients Proof of Concept Scale Free Trials Month to month agreements 30 Day Money Back Guarantee Increase Offering Enterprise Clients Build Out Management

  5. 2015, My Home in CA Garage Office First 1000 Clients

  6. Section 1 Sell Idea I’m going to talk about FIRST 100 CLIENTS FIRST 1000 CLIENTS 3000+ CLIENTS Proof of Concept Scale Free Trials Month to month agreements 30 Day Money Back Guarantee Increase Offering Enterprise Clients Build Out Management

  7. 2015, My Home in CA December 2021: 3000+ Clients

Retention and churn

  1. Let’s Jump in to Section 2 Retain Sales Expectations I’m going to talk about LOGO CHURN REVENUE CHURN NET REVENUE CHURN Quits Cohort Date vs Date White Glove Set Up NPS Downgrades Upgrades

Funding preparation

  1. Buy Book - Venture Deals Let’s Jump in to Section 3 Vultures Dating Phase I’m going to talk about COLD EMAILS TERM SHEETS TURN HEAD & COUGH Rubber Meets the road Learn

  2. … a peek at our deck

  3. Review Wave at a Glance

  4. How We Stack Up Review Wave is one of the only profitable SMB SaaS solution that is ready to help offices become more efficient

Funding and team

  1. Funding Will Accelerate Our Growth This funding only allows us to do what we are already doing, but faster

  2. Review Wave Team Experienced Founding team with deep connections and understanding of the chiropractic industry

Values and giving

  1. Review Wave Core Values: We Show Up We L.U.R.N We Handle It We Win We Do Fun

  2. My Top Book Recommendations Extreme Revenue Growth Winning 80/20 Sales & Marketing Never Lose A Customer Again How To Influence Friend 6. Giftology 7. What You Do Is Who You Are.

  3. August 2022 Donate To Shit That Matters…

  4. August 2022 Donations Operation Underground Railroad - We provided 16 weeks of groceries to survivors of human trafficking. NEGU - We provided about 165 Joy Jars to children battling cancer. USO - We provided 20 deployed soldiers the chance to record bedtime stories for their kids back home. We donated to Robb School Memorial Fund where 21 people lost their lives at Robb Elementary School. HumanKind - We provided 56 backpacks to kids for their first night in foster care. Soles4Souls - We donated 50 pairs of shoes to kids in need.

  5. August 2022 Donations Mercy House - We provided 500 meals to individuals seeks refuge in an emergency shelter. The Autism Community in Action - We provided scholarships for 12 parents/caregivers to attend a conference where they will receive education and support. Foster Love - We provided 33 birthday boxes to foster youth. Operation Underground Railroad - We provided 25 human trafficking survivors with personalized therapy sessions. Mission Life International - We provided chiropractic prenatal care for 13 mothers and babies in Haiti.

  6. September 2022 Matt Prados CEO of Review Wave