...and lessons from Gorgias, other SaaS Brands on building CSM teams
Created by: Sara Roberts
Last updated: 28th Sep, 2023
Sara Roberts specializes in scaling customer success teams at early-stage tech startups. Trusted by top VCs including Sequoia, Kleiner Perkins, and Andreessen Horowitz, Sara is known for her direct, decisive, and results-oriented approach. She personally runs all searches, including sourcing, screening, and managing all candidates, ensuring she maintains a pulse on the market and allowing her to guarantee high-quality placements.
Fast growing SaaS companies offer this course to their employees
Excel file and training we used to launch our profit sharing plan at our $3m ARR SaaS company.