How I Helped Rippling Hire Their First 5 CSM's after $45m Series A
...and lessons from Gorgias, other SaaS Brands on building CSM teams
Created by: Sara Roberts
Last updated: 28th Sep, 2023
Sign up for Founderpath to get for free
Access over 1,084 courses, templates, and tactics for SaaS founders and leaders.
Templates and Course Files
- Video
- How I Helped Rippling Hire Their First 5 CSM's after $45m Series A, and lessons from Gorgias, other SaaS Brands on building CSM teams slide deck
Course Content
Instructor
Sara Roberts
Sara Roberts specializes in scaling customer success teams at early-stage tech startups. Trusted by top VCs including Sequoia, Kleiner Perkins, and Andreessen Horowitz, Sara is known for her direct, decisive, and results-oriented approach. She personally runs all searches, including sourcing, screening, and managing all candidates, ensuring she maintains a pulse on the market and allowing her to guarantee high-quality placements.
Fast growing SaaS companies offer this course to their employees
Excel file and training we used to launch our profit sharing plan at our $3m ARR SaaS company.
